Refund Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At SSA Deals, we aim to provide a seamless and rewarding online shopping experience. Please read our Refund Policy carefully to understand how refunds are handled for cashback, deals, subscriptions, or other services offered through our platform.

1. Cashback Refunds

SSA Deals works as an intermediary platform, tracking purchases made via our affiliate links to offer cashback on eligible transactions. Please note:

  • Cashback is not instantly credited. It is marked as “Pending” until the purchase is confirmed by the retailer (usually between 30 to 90 days).

  • Cashback will be cancelled or declined if:

    • The order is cancelled, returned, or exchanged.

    • The transaction is not tracked properly due to ad blockers, cookie issues, or multiple tabs.

    • Fraudulent or invalid activities are detected.

  • Refunds for declined cashback cannot be processed, as the cashback amount is funded by third-party merchants, not SSA Deals directly.

2. Wallet Withdrawals

  • Once cashback is confirmed and transferred to your SSA Wallet, it can be withdrawn to your bank/UPI.

  • No refund or reversal is possible once the amount has been successfully transferred to your personal account.

  • In case of a failed transaction during withdrawal, the amount will be recredited to your wallet after verification.

3. Subscriptions or Paid Services (if applicable)

If SSA Deals offers any premium services, plugins, or subscriptions, the following terms apply:

  • Refunds will be entertained only if:

    • A user reports a valid issue or dissatisfaction within 7 days of purchase, and

    • The service was not used or consumed in full.

  • After 7 days, no refund requests will be accepted unless required by law.

  • Refunds are not available for:

    • Partial usage

    • Misuse of services

    • Change of mind

4. Promo Code/Offer Issues

SSA Deals provides promo codes and deals from third-party retailers:

  • We are not responsible if a code is invalid, expired, or not working due to changes on the merchant's site.

  • No refunds are possible for failed transactions made using external offers unless the issue is directly related to SSA Deals’ platform or wallet.

5. Failed Purchases / Transaction Errors

If your transaction was interrupted, failed, or not tracked:

  • Ensure your browser allowed cookies and you followed the correct link flow.

  • SSA Deals will try to assist with tracking and dispute resolution but cannot guarantee a refund unless it is acknowledged by the retailer.

  • Please contact our support team within 48 hours of the failed transaction for resolution attempts.

6. How to Request a Refund

To request a refund related to SSA Deals wallet, subscription, or services:

  • Email us at refunds@ssadeals.in with:

    • Your registered email or phone number

    • Transaction ID

    • Date and details of the transaction

    • Reason for refund request

Our support team will review your case and respond within 3-5 business days.

7. Dispute Resolution

  • All disputes related to cashback, wallet balance, or service refunds will be subject to internal review.

  • Our decision will be final in such matters unless overridden by applicable laws.

8. Changes to the Refund Policy

SSA Deals reserves the right to modify this Refund Policy at any time. Any changes will be effective from the date of update mentioned above.

Need Help?

For any questions related to this policy or refund requests, please contact:

Email: info@ssacloud.in
Phone: +91 - 9773346539